Clear Pipes.

Complete Recovery.

Total Peace of Mind.

When the unexpected strikes, Medina’s Titans of Reliable Service partner with industry-leading experts to protect and restore your home from start to finish.

Black price tag icon with white lines and a hole in the corner

Clear, Upfront Pricing

Five black stars clustered on a white background, one large star surrounded by four smaller stars

110+ 5-Star

Reviews

Black-and-white drawing of a bent, abstract figure with outstretched arms and dangling legs

Advanced Hydrojetting

Dollar sign surrounded by circular arrows, symbolizing currency exchange or recycling money

Flexible Financing Options

Black award ribbon with white check mark icon

State-Certified Backflow Testing

Back to Normal Restoration Group LLC logo with orange-blue flame icon and blue text

Premier Restoration Partner

Back to Normal (BTN) Restoration Group LLC

Seamless Water Damage Mitigation & Direct Insurance Claim Assistance

Because standard homeowner insurance policies rarely cover routine plumbing maintenance, navigating claims for sudden freak accidents like burst pipes can be overwhelming.


We partner directly with Lance and the expert team at BTN. As soon as our technicians secure your plumbing system, we seamlessly transition the mitigation process to BTN, ensuring your property is dried, protected, and completely restored with zero added stress. 

Hand holding an upward arrow icon, black on white

Emergency

Handoff

Person holding a gavel beside a legal document icon

Direct Insurance Claim Advocacy

Black outlined office building icon with windows and a door

Commercial & Residential Scale

CLEAR PIPES.  TOTAL PEACE OF MIND.

Frequently Asked Questions

  • If a pipe bursts in my home, who do I call first—the plumber or the restoration company?

    Always call Oceanus Plumbing & Drain at 440-841-0021 first to stop the active water source. You cannot begin drying or restoring a home until the mechanical plumbing failure is completely resolved. Our team will rapidly dispatch a licensed plumber to contain the leak, perform the necessary repairs, and immediately notify Lance and the team at Back to Normal (BTN) to initiate the restoration phase.

  • Does Oceanus Plumbing & Drain handle my insurance claim for water damage?

    While 99% of routine plumbing repairs (like standard drain cleaning, preventative hydro-jetting, or upgrading to a new water heater) are not covered by home insurance, sudden and accidental damage—such as a catastrophic pipe burst—often is. Oceanus will provide detailed, upfront documentation for the plumbing repair itself, while our partner, BTN Restoration, will seamlessly take over the complex water damage mitigation and communicate directly with your insurance adjuster to handle the structural claim.

  • Can I use BTN Restoration for commercial properties in Medina?

    Yes! Both Oceanus Plumbing & Drain and BTN Restoration are fully equipped to handle large-scale commercial facilities. From commercial plumbing and annual state-certified backflow prevention testing to large-scale water extraction and commercial property restoration, our combined network keeps Medina businesses compliant, safe, and operational.

  • Why does Oceanus recommend preferred partners instead of doing restoration in-house?

    We believe in mastering our craft. At Oceanus, our focus is bringing unparalleled power and precision to advanced plumbing and drain solutions. Water damage restoration, mold remediation, and structural drying require an entirely different set of specialized certifications, tools, and insurance workflows. By partnering with dedicated specialists like BTN, we ensure you get the absolute best expertise in both industries without compromise.

Monster Leaks?